- For water and sewer billing, rates, and connections, please contact the Town Treasurer’s Office at 540-832-2233, M-F, 8 a.m. to 4:30 p.m.
- For field or technical questions regarding the water distribution system, please contact the Town Public Works Department at 540-832-0877, M-F, 8 a.m. to 4:30 p.m.
- For field or technical questions regarding the sanitary sewer collection system, please contact the Rapidan Service Authority by calling 800-468-1049.
After-hours Water or Sewer Situations
- Water main breaks
- Loss of water pressure
- Overflowing manholes
The Town of Gordonsville purchases water from the Rapidan Service Authority and provides water service to customers in and around the town. Water is drawn from the Rapidan River in Orange where it is treated and pumped down Route 15 to Gordonsville.
Rapidan Service Authority charges the Town for all water purchased. Each month, the Town's three main water meters are read and the Town is sent a bill for water used. The Town pays this bill at the end of the month. In turn, the Town bills town citizens for their monthly usage. The amount billed is based on monthly meter readings. Meters are read on the 15th of each month; bills are processed and mailed by the 23rd of the month. Water bills are due on the 15th of every month.
Water cut-offs are done at 8:00 am on the cut-off date listed on your bill. If the water service is disconnected, the entire account balance is due in addition to any delinquent fees the account may incur before the water may be turned back on. If the account becomes delinquent four times in a 12-month period, a $200.00 delinquent water deposit will be required in addition to the delinquent balance being paid in full.
Water Conservation Tips
Did you know that the average U.S. household uses approximately 400 gallons of water per day or 100 gallons per person per day? Luckily, there are many low-cost and no-cost ways to conserve water. Small changes can make a big difference – try one today and soon it will become second nature.
- Take short showers - a 5-minute shower uses 4 to 5 gallons of water compared to up to 50 gallons for a bath.
- Shut off water while brushing your teeth, washing your hair and shaving and save up to 500 gallons a month.
- Use a water-efficient showerhead. They're inexpensive, easy to install, and can save you up to 750 gallons a month.
- Run your clothes washer and dishwasher only when they are full. You can save up to 1,000 gallons a month.
- Water plants only when necessary.
- Fix leaky toilets and faucets. Faucet washers are inexpensive and take only a few minutes to replace. To check your toilet for a leak, place a few drops of food coloring in the tank and wait. If it seeps into the toilet bowl without flushing, you have a leak. Fixing it or replacing it with a new, more efficient model can save up to 1,000 gallons a month.
- Adjust sprinklers so only your lawn is watered. Apply water only as fast as the soil can absorb it and during the cooler parts of the day to reduce evaporation.
- Teach your kids about water conservation to ensure a future generation that uses water wisely. Make it a family effort to reduce next month's water bill!
- Visit www.epa.gov/watersense for more information.
Protection of drinking water is everyone’s responsibility. Here are some ways you can help protect your community’s drinking water source:
- Eliminate excess use of lawn and garden fertilizers and pesticides – they contain hazardous chemicals that can reach your drinking water source.
- Pick up after your pets.
- Dispose of chemicals properly; take used motor oil to a recycling center.
Cross Connection Control Information
A cross connection is an unprotected or improper connection to a public water distribution system that may cause contamination or pollution to enter the system. The Town is responsible for enforcing cross-connection control regulations and ensuring that no contaminants can, under any flow conditions, enter the distribution system.
If you have any of the devices listed below please contact our Department of Public Works at (540) 832-0877 so that we can discuss the issue, and if needed, survey your connection and assist you in isolating it if that is necessary.
- Boiler/ Radiant heater (water heaters not included)
- Underground lawn sprinkler system
- Pool or hot tub (whirlpool tubs not included)
- Additional source(s) of water on the property
- Decorative pond
- Watering trough
Thank you for helping us protect your drinking water!
Sanitary sewer service is provided by the Rapidan Service Authority, which operates a wastewater treatment plant at the town limits. All questions regarding sewer service should be directed to RSA at (800) 468-1049.